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Customer Service

Here at Ugly Cable, we take pride in our exceptionally high levels of customer service. We like to ensure that your shopping experiences with Ugly Cable are enjoyable and hassle free. Please don't hesitate to contact us if you have any questions or comments. Here are some of the reasons why customers prefer to shop with Ugly Cable:

Free Shipping 100% Satisfaction 10 Year Warranty

Free Shipping
We don't charge you extra for postage and handling. We offer free shipping to all of our customers for every order, anywhere in mainland Australia and Tasmania! There's no catch... it's just another way that we can help you save money.

100% Satisfaction Guarantee
We provide a 100% Customer Satisfaction Guarantee. If you're not 100% happy with your purchase, please let us know and we will do our best to rectify the situation. If a product doesn't meet your expectations, or you simply change your mind, or if you experience any other problems, please feel free to contact us and we will do what we can to ensure that you're a satisfied customer!

10 Year Warranty
Buy with confidence from Ugly Cable. All of our products include a massive 10 year warranty. That's right, 10 years! If you experience any problems with a product you purchased from Ugly Cable, we will replace it with a new one, exchange it for a different model or refund your money, for up to ten years. That's how much confidence we have in the quality our products.